If something needs to be repaired in my apartment, how do I report it?
All service requests are submitted to our office by phone, email or in writing
When is my rent payment due?
The 1st of every month
What day of the month am I liable for a late charge?
The 4th of every month
Will you accept electronic payments from my bank?
Not at this time
Is there a place where I can pay my rent after office hours?
Our rent drop slot
I have a motorcycle, where can I park it?
Any open parking space; $30 additional a month for a reserved covered parking or $100 for Garage.
My children live with me in the summer; do I need to notify your office when they arrive?
Yes
Can I install my satellite dish at my apartment?
Yes, apartment must have a patio/balcony and be facing south in order to receive a signal. Additional deposit of $150 is required as well as renter’s insurance of $100,000. Satellite dish must be professionally installed inside patio/balcony
Do you have cable services?
Yes, Broadstar
Does the property have a fitness center?
Yes
Does the property have a swimming pool?
Yes, two
Does the property offer on-site recycling?
Not at this time
Are gas grills permitted at your property?
No
Is there any additional storage space available at your property?
Yes, 10x10 storage room rentals available onsite for an additional $85 monthly
Are residents permitted to paint their apartment?
No
Will you accept my delivery packages for me?
Yes
Do you have a list of Preferred Employers?
2% Medical, law enforcement, Educators monthly discount
Where do I register to Vote?
www.cohidalgo.tx.us Address: 101 S. 10th Avenue, Edinburg, TX. 78539
Is there a fee for the Luxer One packaging lockers?
Only a one time fee of $20.
